http://www.supcall.net/techsupportblog Thank you for calling support! Sun, 27 Jul 2008 06:30:00 +0000 http://backend.userland.com/rss092 en [ad#sc-post01] Philippine call center companies should treat the recession in the United States as an opportunity rather than as an obstacle for growth and expansion, industry experts and an economist said. During the Call Center Expo and Conference held recently, executives from call center companies said they believe that the ongoing recession ... http://www.supcall.net/techsupportblog/2008/07/27/us-recession-opportunity-for-call-centers-experts/ [ad#sc-post01] MANILA, Philippines--The call center industry owes a lot of its success to the Filipino's ability to speak fluent English but a little more assertiveness and a lot more middle managers would help, industry executives have told INQUIRER.net. "Filipino operators can learn a thing or two from the Indians on how to ... http://www.supcall.net/techsupportblog/2008/07/27/filipino-call-center-agents-need-to-be-pushier-execs-say/ " People who wants to get rich fall into temptation and a trap into many foolish and harmful desires that plunge men into ruin and destruction. For the love of money is the root of all kinds of evil. Some people, eager for money, have wandered from the faith and ... http://www.supcall.net/techsupportblog/2008/05/09/ambition/ [ad#sc-post01] Tech Support: "All right...now double-click on the File Manager icon." Customer: "That's why I hate Windows -- because of the icons -- I'm a Protestant, and I don't believe in icons." Tech Support: "Well, that's just an industry term sir. I don't believe it was meant to --" Customer: "I don't care about ... http://www.supcall.net/techsupportblog/2008/04/08/who-says-working-in-a-call-center-is-a-boring-job/ [ad#sc-post01] Just a couple of minutes ago, I've activated several WP plugins for the blog. Plugins include anti-spam add ons Akismeth and reCaptcha as well as plugins for search engine optimization, Google Adsense, XML Sitemap and Analytics. Happy Blogging! [ad#sc-post02] http://www.supcall.net/techsupportblog/2008/04/06/new-wordpress-plugins-added/ [ad#sc-post01] I've just upgraded to WordPress 2.5 and installed a new Web 2.0 Green theme. All I can say is... 'wow!' [ad#sc-post02] http://www.supcall.net/techsupportblog/2008/04/04/supcallnet-has-a-new-look/ [ad#sc-post01] There is no common standard of becoming a TSE. However, as I grow in this line of work, I am beginning to see dead people.... JOKE!... I am beginning to see a trend in the behavior my colleagues are showing. Here are some: 1. They seldom give up on something. They ... http://www.supcall.net/techsupportblog/2008/04/03/what-does-it-take-to-be-a-technical-support-engineer/ [ad#sc-post01] Welcome to SupCall.net! Feel free to register and add your posts and comments! [ad#sc-post02] http://www.supcall.net/techsupportblog/2008/03/28/hello-world/